SSL Secured We keep your information confidential Written in Bengali Transparent Policy

DB888 Privacy Policy — How We Keep Your Data Safe

Db888 believes your personal data belongs to you. On this page, we clearly explain what information is collected, why it's collected, how it's protected, and what rights you have.

Last Updated: January 2026
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This Privacy Policy applies to all db888 services — including the website, mobile app, and any other channels. By using db888, you are deemed to have accepted this policy. For any questions, write to us at support@db888.link.

Core commitments of our Privacy Policy

Six core principles db888 follows to protect your data

Encrypted Protection

All your data and transactions at db888 are protected with 256-bit SSL encryption. No third party can access or read this information.

Sale of data is strictly prohibited

Db888 never sells your personal information to third parties. Your data is not shared with advertisers either.

Minimum data collection

Db888 only collects data that is necessary. No unnecessary personal information is requested.

You're in control of your data

You have the right to view, correct, or request deletion of your stored data at any time.

Transparent Cookie Policy

Everything about which cookies db888 uses and why is explained in detail on this page. There is no hidden tracking.

Opt Out of Marketing

If you do not wish to receive promotional messages from db888, you can opt out at any time. We respect your preferences.

db888 We take your privacy seriously. Sharing personal information online can feel uncomfortable — and that's completely understandable. That's why we want you to know exactly what data db888 collects, where it goes, and how it's kept secure. This document answers all of those questions.

01

What data we collect

Db888 collects two types of data — information you provide directly, and information collected automatically.

What You Provide:

  • Name and date of birth (collected at registration)
  • Mobile number and email address (where applicable)
  • National ID information (collected during KYC verification)
  • Payment Details — bKash/Nagad number or bank account information
  • Your messages and complaint details submitted via support chat

Collected automatically:

  • Device Type & Operating System
  • IP address and browser type
  • Time spent on each page of the site
  • Game History & Betting Activity
  • Login time and device information

Nothing beyond this information is collected. db888 considers requesting unnecessary data to be inappropriate.

Identity Information Contact Information Payment information Device Information Usage Statistics
02

Why this data is collected

Db888 only collects data for specific reasons. Every piece of information has a clear purpose:

  • Account Management: Identity information is required to create your account, verify login, and keep your account secure.
  • Payment Processing: Payment information is used to ensure funds are sent to the correct account during deposits and withdrawals.
  • KYC Verification: Verifying your identity — so no one can impersonate you or commit fraud in your name.
  • Support services: Accessing your account and transaction history may be necessary while resolving an issue.
  • Security Monitoring: Device and IP information is used to detect fraud, bot attacks, and suspicious activity.
  • Service Improvement: Usage statistics are analysed to understand which features are most used and where issues may exist.
  • Promotional communications: To send you bonus offers or updates about new games — with the option to opt out at any time.

Every reason your data is used has been stated above. Your information will not be used for any purpose beyond what is listed.

— db888 Privacy Team
03

How data is stored and kept secure

Db888 protects your data through multiple layers of security — by design. Even if one layer is compromised, the rest of the system remains secure.

  • Transmission Encryption: All data transmitted between your browser or app and db888's servers is encrypted using TLS 1.3.
  • Database Encryption: Sensitive information stored on our servers (payment details, KYC documents) is separately encrypted.
  • Access Control: db888 staff can only access the data they need to perform their specific duties. No one has permission to view the entire database.
  • Regular security audits: An external team of specialists regularly audits db888's systems to identify potential vulnerabilities.
  • Data Backup: Your data is regularly backed up to a secure location.

How long is data retained? Data for active accounts is kept for as long as the account remains open. Upon account closure, unnecessary data is deleted once all legal obligations have been met. Transaction records are retained in accordance with financial regulatory requirements.

04

Sharing data with third parties

Db888 does not sell your data — that is a core principle. However, limited information must be shared with certain trusted parties in order to operate the service:

  • Payment Provider: bKash, Nagad, and banks — only the minimum necessary data is shared to process and verify transactions.
  • Game Provider: Game providers such as Pragmatic Play, Evolution, and JILI receive the session data needed to run games. They do not receive any personally identifiable information.
  • Identity verification services: Trusted third-party services may be used for document verification as part of the KYC process.
  • Legal Authorities: Information may be disclosed in response to a court order or a valid government request. This is a legal obligation.

Your data is not shared with anyone beyond the four categories listed above. No information is passed to advertisers, marketing companies, or data brokers.

05

Cookies & Tracking Technologies

Db888 uses cookies — but only when necessary. The table below clearly outlines which types of cookies are used and why:

Db888 does not use third-party advertising cookies. You can block cookies through your browser settings, though some features may not function properly as a result.

06

Your Privacy Rights

As a db888 user, you have certain fundamental rights. These aren't just words on paper — they are rights you can actually exercise:

Right to Access Your Data

You can request to view the data db888 holds about you. This is typically provided within 30 days.

Right to Correct Your Data

If any of your stored information is incorrect, you can request a correction. This is also how you can update details such as your mobile number.

Right to data deletion

When you close your account, you can request deletion of any data not required by law. Transaction records are retained for legal compliance purposes.

Right to Opt Out of Marketing

If you no longer wish to receive promotional messages or notifications from db888, you can turn them off at any time via Account Settings or by contacting support.

Right to File a Complaint

If you believe your privacy has been violated, file a complaint directly at support@db888.link. You will receive a response within 72 hours.

07

Privacy of minors

Db888 is not intended for anyone under 18. If a minor has created an account by mistake and this comes to light, all data associated with that account will be deleted immediately.

If a parent suspects their child is using db888, please contact support@db888.link immediately. The matter will be treated as the highest priority — the account will be addressed and all associated data permanently deleted.

Db888 conducts regular age verification. Age is confirmed through the KYC process by validating a national identity document.

08

Policy Updates & Contact

Db888 may update this Privacy Policy from time to time. For significant changes, users will be notified in advance via mobile notification or email. The "Last Updated" date on this page will always reflect the most recent version.

For any privacy-related questions or requests:

  • Email: support@db888.link
  • Live Chat: 24/7 support available in Bangla

Requests to view or delete data are typically handled within 30 days. In complex cases it may take up to 60 days — you will be informed in advance if that is the case.

Why being transparent about privacy matters

Data privacy is still an unclear concept for many people in Bangladesh. Many platforms write their privacy policies in lengthy legal language that most users simply cannot follow. db888 We believe that is simply not right. That is why we want to explain clearly — exactly what is done with your information.

Many users ask — is it safe to provide my bKash number? The short answer is yes, but it helps to understand how. On db888, your bKash number is used solely to process payments. It is never shared with advertisers, never sold, and never used for any other purpose. Once a payment is complete, no unnecessary data is retained beyond the required transaction record.

Many users also have concerns about the KYC process — is it really safe to submit national ID information online? At db888, all KYC data is stored on encrypted servers and can only be accessed by designated members of the verification team. This information is never shared with any third party, and any unnecessary copies are deleted once verification is complete.

For login security, db888 uses OTP verification. Even if someone obtains your password, they still cannot log in without the OTP. Additional verification is also required when logging in from a new device. These security layers work together to protect your account and funds.

A note for app users — when you install the db888 app, certain permissions will be requested, such as permission to send notifications. You can still use db888 without granting these permissions; you simply won't receive push notifications. Camera access is only requested during KYC document scanning. The app does not monitor your data or calls in the background.

What you can do to protect your own data

While db888 does everything it can on its end, your own vigilance matters too. Use a strong password — avoid birthdates or simple number sequences. Never share your password with anyone. Always log out after a session, especially on someone else's device.

If anyone claims to be a db888 representative and asks for your password or OTP, it is completely fraudulent. No db888 employee will ever ask for your password or OTP. If you receive such a request, contact support immediately.

To conclude — your privacy at db888 is a right, not a privilege. Protecting that right is our responsibility, and we take it seriously.

Your rights at a glance
  • You can request access to your data
  • You can request corrections to any inaccurate information
  • You can request data deletion when closing your account
  • You can opt out of marketing messages
  • You Can Object to How Your Data Is Used
  • You have the right to file a complaint regarding privacy violations
What we never do
We Do Not Sell Your Data to Third Parties
We do not build advertiser profiles
We will never ask for your password or OTP
We do not retain data belonging to minors
We Only Collect What We Need
Questions about privacy?

For any questions or requests, please contact us below:

support@db888.link
Live Chat — 24/7

Frequently Asked Questions

db888 operates under an international licence. Holding an online gaming licence means the platform is subject to oversight by a recognised regulatory body — covering game fairness, payment processes, and security, all of which are regularly audited. As no local licensing framework for online gaming exists in Bangladesh, an international licence is the applicable standard. Further proof of db888's credibility is its five years of uninterrupted service and a registered membership of over 500,000 — the majority of whom joined through word of mouth. World-class game providers such as Pragmatic Play and Evolution power the platform, and both are independently audited and licenced in their own right. The history of millions of successful withdrawals speaks for itself.

A welcome bonus is available on your first deposit after creating a new account at db888. The steps are straightforward — complete registration, make your first deposit using any approved payment method (bKash, Nagad, etc.), and the bonus will be automatically credited to your account once the deposit is confirmed. No separate claim is needed. The bonus amount depends on your deposit — check the current offer on the Promotions page after logging in. The bonus comes with a turnover requirement, such as 5x or 10x, meaning you need to wager 5 or 10 times the bonus amount before it becomes withdrawable. Your actual deposit (the bonus-free portion) has no conditions attached — you can withdraw it at any time.

Play in a safe environment — join today

At db888, your data is secure, payments are safe, and the entire gaming experience is available in Bangla. Registration is free.

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